Simon brings to the organisation a depth of operational knowledge gained from years of experience in the facilities management industry. Having worked on various types of FM contracts for a variety of clients over the last 25 years he has accumulated a wealth of experience in service delivery and compliance and drives his teams to achieve performance excellence in this area.
It is important to him that client and stakeholder satisfaction is held at a premium by himself, his colleagues and our workforce, it is equally important to him that our employees feel a strong bond with the organisation. He is therefore focused on ensuring that good relationships between the company, its staff and its customers are part of the main goals within the business.
“The whole world revolves around relationships whether that’s at home or in business, that fact that we can provide a quality job and service should be a given, but how our customers and employees feel about the company is vitally important to us… people will never forget how you made them feel”.