Facilities Management

Avrenim provides its customers with FM services using innovative solutions to ensure the service is efficient, cost effective and value adding.

We have a highly competent technical workforce consisting of qualified time served trades people and engineers supplemented with competent and experienced management teams.

Our core competence is hard FM (building fabric and M&E maintenance) but we also provide energy management, grounds maintenance, specialist cleaning, capital & refurbishment project management and helpdesk services as in many situations our customers bundle such services into a hard FM contract.

All our front-line staff who deliver the FM services utilise smart phone technology, mobile CAFM and innovative systemised prioritisation tools to ensure work is quickly allocated and completed in line with customer requirements.

Compliance and assurance

Compliance and the assurance and proof of compliance with buildings and systems we know is a fundamental priority with our customer base and therefore we take steps to ensure that all of our planned and reactive maintenance activity supplements the customer requirement to have compliant facilities that are safe for their staff and building users.

We are open, collaborative and flexible, as and when things change, be it legislation or customer priorities, we are here to support and not hinder those adjustments in a straight forward and simple manner.

Our service delivery is always based around the following principles:

Safety

Quality

Value

Transparency

“I would like to pass on some comments from the ward managers at Broadoak about the manner of the work being undertaken on the Ward Airlocks. They have all passed comment on the communication and quality of the work as well as of the professionalism shown by Stephen and his team. If you could please let Stephen know that his efforts to make the work progress stress free have been appreciated.”

Malcolm Greenhouse

Estates Officer, Merseycare NHS Trust

The RIBA Plan of Work

The RIBA Plan of Work organises the process of briefing, designing, delivering, maintaining, operating and using a building into eight stages. It is a framework for all disciplines on construction projects and should be used solely as guidance for the preparation of detailed professional services and building contracts.

Click through the options to see more.

0

Strategic Definition

1

Preparation and Briefing

2

Concept Design

3

Spatial Coordination

4

Technical Design

5

Manufacturing and Construction

6

Handover

7

In Use

Strategic Definition

Stage Outcome

Stage Outcome
at the end of the stage
The best means of achieving the Client Requirements confirmed
If the outcome determines that a building is the best means of achieving the Client Requirements, the client proceeds to Stage 1

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Prepare Client Requirements Develop Business Case for feasible options including review of Project Risks and Project Budget Ratify option that best delivers Client Requirements Review Feedback from previous projects Undertake Site Appraisals
No design team required for Stages 0 and 1. Client advisers may be appointed to the client team to provide strategic advice and design thinking before Stage 2 commences.

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Strategic appraisal of Planning considerations

Information Exchanges

Information Exchanges
at the end of the stage
Client Requirements Business Case

Preparation and Briefing

Stage Outcome

Stage Outcome
at the end of the stage
Project Brief approved by the client and confirmed that it can be accommodated on the site

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Prepare Project Brief including Project Outcomes and Sustainability Outcomes, Quality Aspirations and Spatial Requirements Undertake Feasibility Studies Agree Project Budget Source Site Information including Site Surveys Prepare Project Programme Prepare Project Execution Plan
No design team required for Stages 0 and 1. Client advisers may be appointed to the client team to provide strategic advice and design thinking before Stage 2 commences.

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Source pre-application Planning Advice Initiate collation of health and safety Pre-construction Information

Information Exchanges

Information Exchanges
at the end of the stage
Project Brief Feasibility Studies Site Information Project Budget Project Programme Procurement Strategy Responsibility Matrix Information Requirements

Concept Design

Stage Outcome

Stage Outcome
at the end of the stage
Architectural Concept approved by the client and aligned to the Project Brief
The brief remains “live” during Stage 2 and is derogated in response to the Architectural Concept

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Prepare Architectural Concept incorporating Strategic Engineering requirements and aligned to Cost Plan, Project Strategies and Outline Specification Agree Project Brief Derogations Undertake Design Reviews with client and Project Stakeholders Prepare stage Design Programme

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Obtain pre-application Planning Advice Agree route to Building Regulations compliance Option: submit outline Planning Application

Information Exchanges

Information Exchanges
at the end of the stage
Project Brief Derogations Signed off Stage Report Project Strategies Outline Specification Cost Plan

Spatial Coordination

Stage Outcome

Stage Outcome
at the end of the stage
Architectural and engineering information Spatially Coordinated

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Undertake Design Studies, Engineering Analysis and Cost Exercises to test Architectural Concept resulting in Spatially Coordinated design aligned to updated Cost Plan, Project Strategies and Outline Specification Initiate Change Control Procedures Prepare stage Design Programme

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Review design against Building Regulations Prepare and submit Planning Application
See Planning Note for guidance on submitting a Planning Application earlier than at end of Stage 3

Information Exchanges

Information Exchanges
at the end of the stage
Signed off Stage Report Project Strategies Updated Outline Specification Updated Cost Plan Planning Application

Technical Design

Stage Outcome

Stage Outcome
at the end of the stage
All design information required to manufacture and construct the project completed
Stage 4 will overlap with Stage 5 on most projects

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Develop architectural and engineering technical design Prepare and coordinate design team Building Systems information Prepare and integrate specialist subcontractor Building Systems information Prepare stage Design Programme
Specialist subcontractor designs are prepared and reviewed during Stage 4

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Submit Building Regulations Application Discharge pre-commencement Planning Conditions Prepare Construction Phase Plan Submit form F10 to HSE if applicable

Information Exchanges

Information Exchanges
at the end of the stage
Manufacturing Information Construction Information Final Specifications Residual Project Strategies Building Regulations Application

Manufacturing and Construction

Stage Outcome

Stage Outcome
at the end of the stage
Manufacturing, construction and Commissioning completed
There is no design work in Stage 5 other than responding to Site Queries

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Finalise Site Logistics Manufacture Building Systems and construct building Monitor progress against Construction Programme Inspect Construction Quality Resolve Site Queries as required Undertake Commissioning of building Prepare Building Manual
Building handover tasks bridge Stages 5 and 6 as set out in the Plan for Use Strategy

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Carry out Construction Phase Plan Comply with Planning Conditions related to construction

Information Exchanges

Information Exchanges
at the end of the stage
Building Manual including Health and Safety File and Fire Safety Information Practical Completion certificate including Defects List Asset Information
If Verified Construction Information is required, verification tasks must be defined

Handover

Stage Outcome

Stage Outcome
at the end of the stage
Building handed over, Aftercare initiated and Building Contract concluded

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Hand over building in line with Plan for Use Strategy Undertake review of Project Performance Undertake seasonal Commissioning Rectify defects Complete initial Aftercare tasks including light touch Post Occupancy Evaluation
Building handover tasks bridge Stages 5 and 6 as set out in the Plan for Use Strategy

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Comply with Planning Conditions as required

Information Exchanges

Information Exchanges
at the end of the stage
Feedback on Project Performance Final Certificate Feedback from light touch Post Occupancy Evaluation

In Use

Stage Outcome

Stage Outcome
at the end of the stage
Building used, operated and maintained efficiently
Stage 7 starts concurrently with Stage 6 and lasts for the life of the building

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Implement Facilities Management and Asset Management Undertake Post Occupancy Evaluation of building performance in use Verify Project Outcomes including Sustainability Outcomes
Adaptation of a building (at the end of its useful life) triggers a new Stage 0

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Comply with Planning Conditions as required

Information Exchanges

Information Exchanges
at the end of the stage
Feedback from Post Occupancy Evaluation Updated Building Manual including Health and Safety File and Fire Safety Information as necessary

Case studies

Helpdesk | Jeopardy Management System

View case study

Royal Liverpool & Broadgreen NHS Hospitals Trust

View case study

Journey to Net Zero

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