Avrenim provides a single point customer focused Helpdesk service to its Clients, where all requests are tracked and managed via a CAFM system and integrated Jeopardy Management dashboards.
Our key strengths are in identifying and understanding your concerns and needs and we achieve this through building good Customer/Client relationships.
This enables us as a team to engage effectively when managing both reactive and planned maintenance from initial contact through to completion.
Delivering agile performance management, Avrenim are experienced at working within various service level agreements and customer key performance indicators. Our Clients can rest assured that any facilities requirements are being managed effectively via our customer friendly helpdesk staff and our market leading technology and systems, enabling our Clients to get the best from their business and our facilities services.