5/5
“I would like to pass on some comments from the ward managers at Broadoak about the manner of the work being undertaken on the Ward Airlocks. They have all passed comment on the communication and quality of the work as well as of the professionalism shown by Stephen and his team. If you could please let Stephen know that his efforts to make the work progress stress free have been appreciated.”
Malcolm Greenhouse
Estates Officer, Merseycare NHS Trust
5/5
“On behalf of Lisa, Susan, Paul and me I want to convey a huge thank you to Jay and Stan for their work in installing 35 of our new micro motors over the last two weeks.
They worked so professionally and in a timely manner, showing respect for the clinical environment and the needs of the staff, students and patients around them.
The micro motors are a game changer for the Dental Hospital, allowing us to convert many of our procedures to non-AGPs. This not only improves our activity but also benefits our patients, students and staff.
Thanks also to the wider Avrenim team involved in this project and the wider support of the DH.”
Avril Macpherson
Clinical Director Consultant/Honorary Senior Clinical Lecturer in Special Care Dentistry, Liverpool University Dental Hospital
5/5
“Avrenim, their management and staff, have a long track record and history in providing good quality Hard FM & refurbishment services to the Royal Hospital and Broadgreen Hospital. My executive team and I are both appreciative and supportive of Avrenim and their service delivery during what has been a difficult period following the collapse of Carillion and the additional maintenance this has required for the old Royal while we await the opening of the New Royal.”
Steve Warburton
CEO Liverpool University Hospitals NHS Foundation Trust
5/5
“Avrenim provides Hard FM & refurbishment services to the Trust to the highest standards. They are flexible and supportive to the Trust continuously moulding their service provision to meet the seasonal and annual changes the Trust require from an FM provider. Their approach to managing customer satisfaction and feedback with our clinicians in order to continuously improve is something that makes them stand out in my opinion. I would have no reservations in recommending them to other NHS Trusts who have an outsourcing model for FM.”
Paul Fitzpatrick
Director of Estates & Facilities, Liverpool University Hospitals NHS Foundation Trust (August 2020)
5/5
"Despite the challenging circumstances that working within a live hospital environments presents, Avrenim were both Versatile and innovative in mitigating risk as well as maintaining progress within a live phased programme.
The Management team displayed intuition in navigating a fluid, multiple ward reconfiguration programme across the core inpatients' facilities, whilst working closely with key Trust Stakeholders through testing times amidst winter pressures and the uncertainty that the Covid-19 Pandemic has created.
Avrenim have remained resolute and supported the Trust to get through periods of difficulty and we look forward to continue working together to successfully deliver critical Capital Projects in the future."
The Management team displayed intuition in navigating a fluid, multiple ward reconfiguration programme across the core inpatients' facilities, whilst working closely with key Trust Stakeholders through testing times amidst winter pressures and the uncertainty that the Covid-19 Pandemic has created.
Avrenim have remained resolute and supported the Trust to get through periods of difficulty and we look forward to continue working together to successfully deliver critical Capital Projects in the future."
William Svarfvar BA (Hons)
Capital Project Manager - Capital Projects. Southport & Ormskirk NHS Trust
5/5
"Avrenim have now completed two major ward refurbishments at the hospital, both under very difficult conditions and timescales that most thought were impossible. The back up and support they have offered has been hugely appreciated and will always be remembered. The Trust also used the consultancy services offered by Avrenim to project manage a variety of medical gas, nurse call and Mechanical Projects. Once the contract had ended, Avrenim's consultants offered support and guidance whenever it was asked for. The Trust and Avrenim now have a very trusting relationship and can always be relied on to deliver the most challenging projects."
Harry Cook
Projects Manager, Capital Projects, Southport and Ormskirk NHS Trust
5/5
"Avrenim’s first job with us has proved a very difficult one to say the least. Not only due to the location bang in the middle of a busy 24hr A&E dept. but also falling right in the middle of the COVID pandemic.
Your commitment to maintain a presence on site during the outbreak, when a lot of contractors refused to work in a hospital environment, shows a determination to provide a professional service.
We look forward to working with you on future projects".
David Mitchell
Capital Works & Building Fabric Manager, Vinci Facilities
5/5
Just to pass on a big "thank you" on behalf of Clatterbridge to you and your team. By all parties working collaboratively we have successfully opened our new clinic rooms on the 1st floor at LMC this morning. Thank you to all involved.
Carla Taylor
Matron - Chemotherapy CCCL & CCCA
5/5
The Avrenim consultant was professional throughout the period he worked with my team. He was non-intrusive and understanding of our daily pressures. I’d highly recommend Avrenim consultancy. The service they provided was scoped out jointly and executed as planned ensuring we received the best possible outcome.
Ian Wright - Associate Director of Estates, Warrington and Halton Teaching Hospital NHS Foundation Trust
5/5
The Avrenim team project managed the full refurbishmentof one of our large open planned clinics at the Dental Hospital. Despite the extremely challenging timeframe and complexity of maintaining our services for patients whilst significant work was undertaken, the Project Manager, not only delivered on time but engaged the hospital team throughout. I am delighted with our new facility and would like to thank Ray Doyle and the team for their professionalism and fantastic result!
Lisa Marginier
General Manager - Liverpool University Dental Hospital
5/5
Following the appointment of Avrenim FM for the provision of Hard FM services at the Royal Liverpool and Broadgreen University Hospitals NHS Trust across all sites, the CAFM system provided adequate information but left a number of jobs being "open" and only completing across two reporting months. This meant that it did not provide an accurate level of performance. The introduction of the Jeopardy Management System has meant that jobs are signed off in real time, which provides to me, as Contract Manager for the Trust, more accurate and timely data for analysis and audit purposes. It has been a great addition to the helpdesk/CAFM system and is proving to be an invaluable tool for Avrenim's performance management process.
Chris Joughin - Estates Manager
Liverpool University Hospitals NHS Foundation Trust (April 2019)
