“Avrenim, their management and staff, have a long track record and history in providing good quality Hard FM & refurbishment services to the Royal Hospital and Broadgreen Hospital. My executive team and I are both appreciative and supportive of Avrenim and their service delivery during what has been a difficult period following the collapse of Carillion and the additional maintenance this has required for the old Royal while we await the opening of the New Royal.”
“Avrenim provides Hard FM & refurbishment services to the Trust to the highest standards. They are flexible and supportive to the Trust continuously moulding their service provision to meet the seasonal and annual changes the Trust require from an FM provider. Their approach to managing customer satisfaction and feedback with our clinicians in order to continuously improve is something that makes them stand out in my opinion. I would have no reservations in recommending them to other NHS Trusts who have an outsourcing model for FM.”
"Avrenim have now completed two major ward refurbishments at the hospital, both under very difficult conditions and timescales that most thought were impossible. The back up and support they have offered has been hugely appreciated and will always be remembered. The Trust also used the consultancy services offered by Avrenim to project manage a variety of medical gas, nurse call and Mechanical Projects. Once the contract had ended, Avrenim's consultants offered support and guidance whenever it was asked for. The Trust and Avrenim now have a very trusting relationship and can always be relied on to deliver the most challenging projects."
"Avrenim’s first job with us has proved a very difficult one to say the least. Not only due to the location bang in the middle of a busy 24hr A&E dept. but also falling right in the middle of the COVID pandemic. Your commitment to maintain a presence on site during the outbreak, when a lot of contractors refused to work in a hospital environment, shows a determination to provide a professional service. We look forward to working with you on future projects".
Just to pass on a big "thank you" on behalf of Clatterbridge to you and your team. By all parties working collaboratively we have successfully opened our new clinic rooms on the 1st floor at LMC this morning. Thank you to all involved.
The Avrenim consultant was professional throughout the period he worked with my team. He was non-intrusive and understanding of our daily pressures. I’d highly recommend Avrenim consultancy. The service they provided was scoped out jointly and executed as planned ensuring we received the best possible outcome.
The Avrenim team project managed the full refurbishmentof one of our large open planned clinics at the Dental Hospital. Despite the extremely challenging timeframe and complexity of maintaining our services for patients whilst significant work was undertaken, the Project Manager, not only delivered on time but engaged the hospital team throughout. I am delighted with our new facility and would like to thank Ray Doyle and the team for their professionalism and fantastic result!
Following the appointment of Avrenim FM for the provision of Hard FM services at the Royal Liverpool and Broadgreen University Hospitals NHS Trust across all sites, the CAFM system provided adequate information but left a number of jobs being "open" and only completing across two reporting months. This meant that it did not provide an accurate level of performance. The introduction of the Jeopardy Management System has meant that jobs are signed off in real time, which provides to me, as Contract Manager for the Trust, more accurate and timely data for analysis and audit purposes. It has been a great addition to the helpdesk/CAFM system and is proving to be an invaluable tool for Avrenim's performance management process.