Facilities Management

Avrenim provides its customers with FM services using innovative solutions to ensure the service is efficient, cost-effective and value-adding.

Avrenim worker

We have a highly competent technical workforce consisting of qualified time-served tradespeople and engineers supplemented with competent and experienced management teams. Our technical experts and frontline staff operate intelligently using a data-driven approach including smartphone technology, mobile CAFM and innovative systemised prioritisation tools, to enhance the estates and assets of our customers. Avrenim is a facilities management provider you can rely on.

Hard Facilities Management (Building Fabric and M&E Maintenance)

Our core competence is Hard FM, including tailored Building Fabric and Mechanical & Electrical maintenance services, operating as a ‘one-stop shop’ for clients’ hard facilities management requirements. Utilising a combination of planned, reactive and lifecycle maintenance, and the intelligent processing of real-life data, Avrenim makes smart decisions that support our customers.

 

Building Fabric Maintenance

Essential to maintaining a building’s appearance and functionality, Avrenim’s commitment to building fabric maintenance ensures your premises always operates at its best, remaining safe and well-presented.

At Avrenim our dedicated maintenance teams support our customers’ vision for how their building and environment should operate and function as well as maintaining the building’s fabric, reducing disruption and preventing unplanned downtime.

Our building fabric maintenance service offering keeps your premises in excellent condition, maintaining its value and prolonging its life cycle.

Through a facilities management partnership with Avrenim, our expert team delivers a tailored action plan for maintaining a building’s fabric while providing a first-class service that meets your unique requirements.

By prolonging the lifecycle of a building, safeguarding its fabric against deterioration and delivering statutory compliance, Avrenim achieves positive outcomes for all clients, the end users and the wider community in which we serve.

 

Key benefits to building fabric maintenance

  • Maintaining the appearance of your building
  • Ensuring your building is operating at its peak efficiency at all times
  • Avoid health and safety risks that can result in improper building maintenance such as trip or fall hazards
  • Preventing minor building defects that can escalate to more serious damage

 

Mechanical maintenance services

Avrenim delivers mechanical maintenance services on both a planned and reactive basis, keeping your premises fully operational with high first-time fix rates and meticulous servicing to identify and solve problems before they arise, with the number one goal of avoiding and mitigating the consequences of failure of equipment. Offering a bespoke and cost-effective maintenance solution, Avrenim’s portfolio includes a comprehensive range of services from general M&E maintenance to appliance testing and scheduled, preventative maintenance.

 

Cooling: Air Conditioning/AHU: Mechanical Maintenance

To prevent breakdowns in critical environments regular mechanical maintenance is vital for improving the energy efficiency and performance of your on-site air cooling/heating systems. Avrenim’s experience in the service and maintenance of mechanical cooling, heating and ventilation AHU systems ensures a complete understanding of the importance of maximising your system’s up-time.

 

Ventilation: Mechanical Maintenance

Avrenim’s service offering in mechanical maintenance includes mechanical ventilation systems. Poor indoor air quality can contribute to many health risks and can be avoided with a well-maintained ventilation system helping to prevent the spread of air bourne bacteria, respiratory difficulties, heightened irritability and inadequate air ventilation leading to moisture and dampness. With the safety of your staff and team a priority, mechanical maintenance of all ventilation systems is essential.

 

Heating: Mechanical Maintenance

The breakdown of large mechanical heating systems can cause major disruptions, therefore ongoing maintenance helps to spot inefficiencies in systems that can be costly if left unresolved. Avrenim ensures heating systems are functioning efficiently and performing to the highest standard.

 

Electrical maintenance services

Avrenim’s electrical maintenance ensures your facility’s electrical infrastructure is operating efficiently and safely as well as outlining potential hazards that may run the risk of an outage. Besides the legal health and safety obligations, regular electrical maintenance is imperative to ensure a safe working environment. Avrenim’s electrical maintenance service uses a variety of advanced techniques to detect and service faults to mitigate a problem.

Wider Facilities Management

While our core competence is Hard FM, we also provide energy management, grounds maintenance, specialist cleaning, capital and refurbishment project management and help desk services in which many of our customers incorporate additional services into their wider hard FM contract.

Net Zero in Facilities Management

Sustainability is a vital part of our future and with the focus being placed on making environmental, social and governance commitments, the roadmap to delivering on these relies heavily on sustainable facilities management practices to reduce the impact on the environment.

The Government estimates that approximately 30% of the UK’s annual carbon emissions are generated by buildings. Avrenim plays an important role in supporting a more eco-conscious built environment, placing a focus on the decarbonisation of existing buildings as we integrate net zero into our facility management service through the reduction and ultimately, elimination, of carbon emissions.

Whether we are familiar with your building, or completely new to the space, we will help you manage your estate in a compliant, sustainable and cost-effective way, with the capacity to provide our services through Stages 0-7 of the RIBA Plan of Work 2020.

0

Strategic Definition

1

Preparation and Briefing

2

Concept Design

3

Spatial Coordination

4

Technical Design

5

Manufacturing and Construction

6

Handover

7

In Use

Strategic Definition

Stage Outcome

Stage Outcome
at the end of the stage
The best means of achieving the Client Requirements confirmed
If the outcome determines that a building is the best means of achieving the Client Requirements, the client proceeds to Stage 1

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Prepare Client RequirementsDevelop Business Case for feasible options including review of Project Risks and Project BudgetRatify option that best delivers Client RequirementsReview Feedback from previous projects Undertake Site Appraisals
No design team required for Stages 0 and 1. Client advisers may be appointed to the client team to provide strategic advice and design thinking before Stage 2 commences.

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Strategic appraisal of Planning considerations

Information Exchanges

Information Exchanges
at the end of the stage
Client RequirementsBusiness Case

Preparation and Briefing

Stage Outcome

Stage Outcome
at the end of the stage
Project Brief approved by the client and confirmed that it can be accommodated on the site

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Prepare Project Brief including Project Outcomes and Sustainability Outcomes, Quality Aspirations and Spatial RequirementsUndertake Feasibility StudiesAgree Project BudgetSource Site Information including Site SurveysPrepare Project ProgrammePrepare Project Execution Plan
No design team required for Stages 0 and 1. Client advisers may be appointed to the client team to provide strategic advice and design thinking before Stage 2 commences.

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Source pre-application Planning AdviceInitiate collation of health and safety Pre-construction Information

Information Exchanges

Information Exchanges
at the end of the stage
Project BriefFeasibility StudiesSite InformationProject BudgetProject Programme Procurement StrategyResponsibility Matrix Information Requirements

Concept Design

Stage Outcome

Stage Outcome
at the end of the stage
Architectural Concept approved by the client and aligned to the Project Brief
The brief remains “live” during Stage 2 and is derogated in response to the Architectural Concept

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Prepare Architectural Concept incorporating Strategic Engineering requirements and aligned to Cost Plan, Project Strategies and Outline SpecificationAgree Project Brief DerogationsUndertake Design Reviews with client and Project StakeholdersPrepare stage Design Programme

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Obtain pre-application Planning AdviceAgree route to Building Regulations complianceOption: submit outline Planning Application

Information Exchanges

Information Exchanges
at the end of the stage
Project Brief DerogationsSigned off Stage ReportProject StrategiesOutline SpecificationCost Plan

Spatial Coordination

Stage Outcome

Stage Outcome
at the end of the stage
Architectural and engineering information Spatially Coordinated

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Undertake Design Studies, Engineering Analysis and Cost Exercises to test Architectural Concept resulting in Spatially Coordinated design aligned to updated Cost Plan, Project Strategies and Outline SpecificationInitiate Change Control ProceduresPrepare stage Design Programme

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Review design against Building RegulationsPrepare and submit Planning Application
See Planning Note for guidance on submitting a Planning Application earlier than at end of Stage 3

Information Exchanges

Information Exchanges
at the end of the stage
Signed off Stage ReportProject StrategiesUpdated Outline SpecificationUpdated Cost PlanPlanning Application

Technical Design

Stage Outcome

Stage Outcome
at the end of the stage
All design information required to manufacture and construct the project completed
Stage 4 will overlap with Stage 5 on most projects

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Develop architectural and engineering technical designPrepare and coordinate design team Building Systems informationPrepare and integrate specialist subcontractor Building Systems informationPrepare stage Design Programme
Specialist subcontractor designs are prepared and reviewed during Stage 4

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Submit Building Regulations ApplicationDischarge pre-commencement Planning ConditionsPrepare Construction Phase PlanSubmit form F10 to HSE if applicable

Information Exchanges

Information Exchanges
at the end of the stage
Manufacturing InformationConstruction InformationFinal SpecificationsResidual Project StrategiesBuilding Regulations Application

Manufacturing and Construction

Stage Outcome

Stage Outcome
at the end of the stage
Manufacturing, construction and Commissioning completed
There is no design work in Stage 5 other than responding to Site Queries

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Finalise Site LogisticsManufacture Building Systems and construct buildingMonitor progress against Construction ProgrammeInspect Construction QualityResolve Site Queries as requiredUndertake Commissioning of buildingPrepare Building Manual
Building handover tasks bridge Stages 5 and 6 as set out in the Plan for Use Strategy

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Carry out Construction Phase PlanComply with Planning Conditions related to construction

Information Exchanges

Information Exchanges
at the end of the stage
Building Manual including Health and Safety File and Fire Safety InformationPractical Completion certificate including Defects ListAsset Information
If Verified Construction Information is required, verification tasks must be defined

Handover

Stage Outcome

Stage Outcome
at the end of the stage
Building handed over, Aftercare initiated and Building Contract concluded

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Hand over building in line with Plan for Use StrategyUndertake review of Project PerformanceUndertake seasonal CommissioningRectify defectsComplete initial Aftercare tasks including light touch Post Occupancy Evaluation
Building handover tasks bridge Stages 5 and 6 as set out in the Plan for Use Strategy

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Comply with Planning Conditions as required

Information Exchanges

Information Exchanges
at the end of the stage
Feedback on Project PerformanceFinal CertificateFeedback from light touch Post Occupancy Evaluation

In Use

Stage Outcome

Stage Outcome
at the end of the stage
Building used, operated and maintained efficiently
Stage 7 starts concurrently with Stage 6 and lasts for the life of the building

Core Value

Core Tasks
during the stage

Project Strategies might include:
– Conservation (if applicable)
– Cost
– Fire Safety
– Health and Safety
– Inclusive Design
– Planning
– Plan for Use
– Procurement
– Sustainability

See RIBA Plan of Work 2020
Overview for detailed guidance on Project Strategies
Implement Facilities Management and Asset ManagementUndertake Post Occupancy Evaluation of building performance in useVerify Project Outcomes including Sustainability Outcomes
Adaptation of a building (at the end of its useful life) triggers a new Stage 0

Core Statutory Processes

Core Statutory Processes
during the stage

Planning
Building Regulations
Health and Safety (CDM)
Comply with Planning Conditions as required

Information Exchanges

Information Exchanges
at the end of the stage
Feedback from Post Occupancy EvaluationUpdated Building Manual including Health and Safety File and Fire Safety Information as necessary

Compliance and assurance

Compliance and the assurance and proof of compliance with buildings and systems we know is a fundamental priority with our customer base and therefore we take steps to ensure that all of our planned and reactive maintenance activity supplements the customer requirement to have compliant facilities that are safe for their staff and building users.

We are open, collaborative and flexible, as and when things change, be it legislation or customer priorities, we are here to support and not hinder those adjustments in a straight forward and simple manner.

Our service delivery is always based around the following principles:

Safety

Quality

Value

Transparency

“I would like to pass on some comments from the ward managers at Broadoak about the manner of the work being undertaken on the Ward Airlocks. They have all passed comment on the communication and quality of the work as well as of the professionalism shown by Stephen and his team. If you could please let Stephen know that his efforts to make the work progress stress free have been appreciated.”

nhs-merseycare

Malcolm Greenhouse

Estates Officer, Merseycare NHS Trust

Case studies

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Helpdesk | Jeopardy Management System

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Royal Liverpool & Broadgreen NHS Hospitals Trust

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Journey to Net Zero

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